Services

Answering questions about tax legislation.
Answering questions regarding the use of electronic services.
Assistance in use of electronic services.
Reception of appeals on violation of tax legislation
Reception of appeals on actions or inaction of tax authority and tax officers.
Provision of services by calling back missed calls.
Providing services to individuals who wish to get in touch with Call Center representatives.
Responding appeals regarding Asan Signature
Submission of simplified tax return through Asan Signature in real time mode.

Provision of general information on taxes applied in Azerbaijan (non-business hours).
Provision of tax debt information (continuously) based upon TIN.
Call Order – Acceptance of call back request by the Call Center representatives (during non-business hours).

Sending information and reminders to taxpayers by voice message.
Sending information and reminders to taxpayers via targeted SMS.
Sending reminders to two-sided SMS service subscribers regularly and responding SMS requests of registered tax payers without subscription.